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Ed H. began their work experience in 2022 at Pax8, where they served as a Cloud Generation Specialist. In this role, Ed was responsible for introducing and engaging strategic partners with Pax8 and establishing consultative relationships with Managed Service Providers (MSPs). Ed focused on driving automation, growth, and success within the channel. Ed's tenure at Pax8 lasted from July 2022 to February 2023.

Following their time at Pax8, Ed joined Brightpearl by Sage in 2023 as a Technical Support Analyst. No specific end date is provided for this role.

Ed H. attended Keele University from 2018 to 2021, where they pursued a Bachelor of Arts degree in History.