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Ben Fletcher's work experience includes:

- CRM Lead Product Manager at Octopus since September 2023.

- Product Owner at Lumon from September 2021 to September 2023.

- Client Onboarding Team Manager at Lumon from August 2019 to August 2021, overseeing a team of six people and managing the client journey from inquiry to completion.

- Client Relationship Manager at Lumon from January 2016 to August 2019, specializing in foreign currency exchange.

- Marketing Executive at Pentaho from March 2015 to December 2015, focusing on business analytics.

- Marketing Assistant at Sabio from June 2013 to March 2015, specializing in contact centre technology.

Ben Fletcher attended the University of Liverpool from 2010 to 2013, where they studied Marketing. Prior to that, from 2008 to 2010, they attended Henley College. Ben also attended St Edwards Oxford, although the specific years are not provided.