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Ricardo Aki is a seasoned infrastructure analyst with extensive experience in IT infrastructure management. Currently serving as an Analista de Infraestrutura at BRBCARD since May 2022, Ricardo previously held senior analyst positions at GLOBAL HITSS and Capgemini, focusing on virtualization, Active Directory administration, and Microsoft clusters. Prior roles include technical consulting at Hewlett-Packard, as well as support analyst positions at BRB - Brasilia and the Ministério do Desenvolvimento Indústria e Comércio. Ricardo holds a degree in Computer Networks from Universidade Salgado de Oliveira, completed in 2007.