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Justinian Z. Difo, CSM, serves as the ERG Lead for External Outreach at Braze, facilitating collaboration with external employee resource groups to enhance networking and educational opportunities in the tech industry. Previously, Justinian held roles as IT Manager for AMER and Lead System Administrator, managing service desk operations and developing team expertise. Earlier experience includes positions at Ribbon as a Senior IT Engineer, Peloton Interactive as an Enterprise Technology Escalations Engineer, and Music Choice as an IT Network & Systems Engineer. Justinian's educational background includes a Certificate in Technology Leadership from Cornell University and a Bachelor of Science in Film and Video Production from The Art Institutes.