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Rodney L. has extensive work experience in customer support and management roles. Rodney started their career at California State University, Chico, where they served as a Senior Supervisor and Assistant Conference Coordinator, overseeing daily operations and coordinating graduation housing. Following this, they worked at the Boys and Girls Club as a Senior Supervisor, responsible for providing leadership and supervision to recreation counselors. Rodney then joined RTL Workouts & Training as a Senior Supervisor and Marketing Specialist, where they provided sport packages for clients and performed network marketing. Rodney then worked at Disney Interactive as a Game Services Lead Analyst and Community Manager, providing support for multiple games and managing online gaming communities. Their next role was at Zendesk, where they served as a Senior Customer Advocate, providing top-notch support through various communication channels. Rodney later became a Team Lead and was responsible for hiring and training new support team members. Currently, Rodney is a Senior Manager at Brava Home Inc., where they oversee the customer care team and is involved in managing all customer-oriented needs and strategic initiatives.

Rodney L. pursued a degree in Recreation Administration with an option in Resort & lodging management from California State University, Chico. Their field of study was Hospitality Administration/Management. In addition, they obtained a certification in Keboola, although the details about the institution and the year of obtaining are not provided.