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Joel Loyola serves as the CEO of Bolt Business Solutions since May 2019, overseeing a bilingual and bicultural outsourcing company based in Tijuana, Mexico, which offers top-quality services at reduced costs. Simultaneously, Joel has held the position of Chief Executive Officer at BCS - Baja Contact Services since February 2014, where the focus is on leveraging a talented bi-cultural labor force to optimize cost savings for partners. Prior to these roles, Joel worked as an Account Manager at St John Healthcare from January 2009 to March 2012, where responsibilities included managing existing accounts and cross-selling products.