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Olga Girardot is the Lead UX Research at BNP Paribas Personal Finance, with a background in customer experience transformation and project management. She has expertise in Open Banking services, business development, strategic marketing, and international retail banking. Olga has also worked as a Sr. Consultant at Atos Consulting and as a Trader FX Forwards at Credit Lyonnais. She holds a Mastère degree in Bank and Financial engineering from GOBELINS Paris.