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Thamy Oliveira is a skilled system analyst with extensive experience in IT, currently working at BMX Serviços since November 2022. Prior experience includes a role as a system analyst at CEADIS - Seconci-SP from November 2014 to October 2022, where responsibilities included ensuring system functionality, availability for end-users, and adherence to performance and service level agreements (SLAs). Thamy also analyzed support requests and provided necessary resources for solutions within agreed SLAs. Earlier experience includes a position as an IT analyst at AME Interlagos from May 2012 to November 2014. Thamy holds a degree in Information Technology from Uninove - Universidade Nove de Julho, completed in July 2012, and attended Escola Estadual Antonio Manoel from 1996 to 2009.