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Amol Sharma is a seasoned IT professional with extensive experience in managing support teams and application services across various sectors. Currently serving as the Global IT Support Manager at BMS Group since June 2021, Amol coordinates both external partners and internal teams to enhance global support processes. Prior roles include Information Technology Manager at Prudential plc, where Amol oversaw application services and managed operations alongside project delivery, and Senior Analyst at both Prudential plc and Universal Music Group, focused on business processes and technological onboarding. Amol's career also includes roles such as Application Support Engineer at JATO Dynamics and Application Support Consultant at Sword Group, with early contributions as a Charity Worker at UNHCR. Amol holds a Bachelor of Science (BSc) with honors in Business Information Technology from the University of Westminster.