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Kathy Taylor is an experienced Client Services Manager at BlueCross Aged Care since December 2022, with a diverse background in health care and hospitality. Previous roles include Customer & Contract Lead at Calvary Health Care, Client Liaison at Arcare Aged Care, and various positions at Moran Health Care Group. Kathy's extensive experience also encompasses customer service roles in the hospitality industry, including Assistant Manager at Accor and Front Desk Attendant & Senior Reservations Supervisor at Crown Resorts. Kathy's educational qualifications include an Associate Diploma in Hospitality Administration/Management from William Angliss Institute and VCE from Parkwood High School.