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Hanna A. has a diverse work experience spanning over a decade. Hanna began their career as a Customer Service Representative at TeleTech in May 2010 and held this role until December 2011. Hanna then joined Xerox as a Team Manager in December 2011 and worked there until April 2014. From June 2014 to October 2016, Hanna worked as a Content Writer at Thumbtack. In April 2018, they became a Client Support Specialist at Think Huge Limited and stayed until March 2019. Following that, Hanna worked as an Operations Officer at Vidalytics from December 2018 to April 2020. Most recently, they joined Blueberry Markets in April 2020 as a Client Experience Manager and was promoted to the role of Head of Customer Experience in September 2021.

Hanna A. has a Bachelor of Business Administration (BBA) degree from AMA University. Hanna also holds an Associate's degree in Information Technology from Philippine Cambridge School and a Licentiate degree in Early Childhood Education and Teaching from Ambassador Foundation, Inc.

Additionally, Hanna has obtained several certifications. In November 2020, they received a Lean Six Sigma White Belt Certification from Six Sigma PH. In October 2020, they obtained an RG146 - Foreign Exchange Adviser (General Advice) certification from Mentor Education. In June 2016, they completed a Finance for Non-Financial Professionals course and obtained a certificate from Coursera Course Certificates. In January 2016, they received a Duolingo English Fluency: Advanced certification from Duolingo and a Grammar and Punctuation certificate from Coursera Course Certificates. In October 2015, they obtained a Duolingo Spanish Fluency: Beginner certification from Duolingo.