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Jennifer (Donahue) DeCoste has a diverse work experience starting in 1997 as a Graphic Designer/Marketing Specialist at Colliers International. Jennifer (Donahue) then joined Blue Cross Blue Shield of Massachusetts in 1999, where they held various roles including Graphic Designer, Graphic Design Manager, Creative Operations Manager, Senior Manager Marketing Operations, and their current position as Associate Director, Marketing Business Operations & Systems.

Jennifer (Donahue) DeCoste completed their Bachelor of Science (B.S.) degree in Marketing at Bryant University from 1988 to 1992. Jennifer (Donahue) then pursued post-graduate studies in Graphic Design at Northeastern University from 1994 to 1996. In addition to their formal education, Jennifer obtained a certification in Workfront System Administration from Adobe Workfront in November 2020.