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Stefanie Sissoko is an experienced professional currently serving as a Claims Testing Analyst at Blue Cross and Blue Shield of Kansas since October 2015. In this role, Stefanie is responsible for defining, developing, and executing test cases to ensure the functionality of the claims adjudication system, focusing on both existing and new requirements. Prior to this, Stefanie worked as a Customer Experience Representative at Synchrony Financial, handling past-due accounts and providing financial counseling. Additional experience includes serving as a Compliance Team Lead at GE Capital, where Stefanie motivated a team to reduce defects, and as an Information Specialist/Trainer at General Dynamics, responding to inquiries about federal student aid and providing training support. Stefanie's educational background includes training at Pinnacle Career Institute from 2003 to 2004.