ÂÜÀòÂÒÂ×

Jody Freire is an experienced executive in customer care operations, currently serving as Executive Director at Dotdash Meredith since July 2020 and previously as Associate Director at Meredith Corporation from September 2016 to July 2020. With a strong background in leading global contact center operations, Jody has a proven track record of enhancing customer experiences for esteemed brands while acting as a customer care ambassador across business units. Prior experience at Synapse Group Inc. included roles as Senior Manager, Vendor Manager, Training and Quality Supervisor, and Vendor Coordinator, focusing on operational efficiency, relationship management with service providers, and training program development. Jody holds a Bachelor's degree in Strategic Communication with a minor in Business from Central Connecticut State University.