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Beyond Joy is an experienced IT professional currently serving as a Senior IT System Support Specialist at POLYWOOD® since May 2021, where responsibilities include configuring high availability networks and maintaining CNC manufacturing equipment. Prior roles include serving as a Technology Consultant at WorkSmart IT, focusing on IT support across various sectors, and as a Customer Engagement Manager at Pro-ficiency. Earlier experience includes a significant tenure at Self-Help Credit Union, managing technology needs across multiple branches, and serving as a Board Member for the Center for Community Self-Help. Beyond Joy holds a Bachelor's degree in Peace Studies and Conflict Resolution from Guilford College.