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Guillaume Panara is a seasoned engineering professional with extensive experience in optical technologies and customer support. Currently a Product Support Engineer at Bionano Genomics, Inc. since August 2020, Guillaume specializes in the installation and servicing of Saphyr Systems across Europe. Previous roles include Field Service Engineer II for the EMEA region, and positions at Leica Microsystems, THALES LAS FRANCE SAS, and Cynosure, Inc., focused on customer support and maintenance of high-energy laser systems and advanced imaging technologies. Academic credentials include a Licence Professionnelle in Optique Instrumentale from Pierre and Marie Curie University and a BTS in the same field, complemented by a background in sports coaching.