The Engineering and Technical Support team at Bionano is dedicated to ensuring the functionality and reliability of the company's next-generation genome mapping and analysis tools. This multidisciplinary group collaborates on product development, quality assurance, and technical support, providing expertise in software, hardware, and mechanical engineering to enhance user experience. By addressing customer needs and troubleshooting technical issues, they play a crucial role in advancing the capabilities of Bionano's innovative solutions in genomics.