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Kurtis Hayden is a seasoned manager with extensive experience in retail operations and strategic planning. Currently serving as General Manager at Better Buzz Coffee since May 2024, Kurtis previously held the position of Store Operations Manager at Starbucks from December 2017 to May 2024, overseeing operational excellence for 36 employees and managing additional locations during high-demand periods. Kurtis spent a decade with Walgreens Boots Alliance, initially as Assistant Store Manager before being promoted to Retail Operations Manager, where oversight of multi-unit operations and daily service to approximately 1.1K customers was a primary focus. Earlier roles include Social Media and Marketing Coordinator at Quo Vadis Bookstore and Community Assistant at Arizona State University. Kurtis holds a Bachelor's degree in Interdisciplinary Studies from Arizona State University, with concentrations in Sociology and Religious Studies.