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Edgar Mendes has extensive experience in customer service and operations, currently serving as a Customer Service & Operations Executive at Beryl since February 2022. Prior to this role, Edgar worked at Emirates from February 2016 to February 2022 as a CSSA in the business service department, specializing in booking travel itineraries and managing Frequent Flyer accounts. Edgar's earlier positions include Shift Supervisor at Caffe Nero, Supervisor at Millies Cookies, and Restaurant Manager at La Torre, showcasing a strong background in team leadership, sales targets, and operational management. Additional roles include Customer Service Representative at Next, Bakery Assistant at Sainsbury's, Forklift Driver at DHL, and Barista at Costa Coffee, reflecting a diverse skill set across various sectors.