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Rachel Elliott has extensive experience in program and project management, with a current role as BSEM Transformation Program Manager at Berry Street since April 2023, focusing on strategic planning and digital transformation. Prior to this, Rachel worked at Housing Hub as an Operations/Projects professional, where responsibilities included project management and internal communications. Rachel's tenure at Education Services Australia spanned nearly a decade, during which leadership roles included General Manager of Digital Services and Director of Metadata and Library Services. Rachel's earlier experience includes positions at Pearson Asia Pacific as a Publisher, Parsons Publishing as a Managing Editor, and Penguin Books Ltd as a Production Controller. Rachel holds an MBA from Deakin University and a BA in Literature from the University of Melbourne.