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Noopur Kirola is a Customer Success Manager at Beroe Inc since January 2023, responsible for identifying upsell and cross-sell opportunities within assigned accounts to drive revenue growth. Prior to Beroe, Noopur worked at Gartner India Research and Advisory Services Pvt. Ltd. from August 2018 to May 2023 as a Global Client Servicing Specialist, impacting portfolio accounts positively and achieving over 90% client retention through collaboration with internal business partners. Earlier experience includes serving as an Elite Desk Senior Officer at Citibank India from October 2013 to July 2018, focusing on servicing high net-worth clients and ensuring operational excellence. Noopur holds a Postgraduate Degree in Human Resources Management from Balaji Society Pune and a Bachelor of Arts from Kumaun University, Nainital.