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Tracey brings over 20 years of extensive KYC operational experience. During her career Tracey has worked at leading companies and financial institutions predominantly overseeing the delivery of KYC operations, implementation and client experience.

Prior to Delta Capita, Tracey worked at Refinitiv where she was part of the global executive team responsible for the implementation and client experience for the Risk Business, which included KYC as a Service, EDD and AVOX. Prior to Avox, Tracey was an Executive Director at Goldman Sachs for 15 years where she managed EMEA Client Onboarding, following roles in compliance and front office.

At Delta Capita, Tracey is the Global Head of CLM Services with a focus on; designing and implementing business operations to deliver services to their clients, overseeing business strategies and optimising CLM operational capabilities for client growth and CLM product development. She works closely with clients to deliver a differentiating client experience from the services Delta Capita provide.