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Courtney Jones has a diverse work experience in the beauty industry. Starting in 2010, they held multiple roles at Benefit Cosmetics including Retail Account Manager, Senior Retail Account Manager, Canada East Sales Manager, National Sales Director, and most recently, Sr Director, Head of Retail & Education. Courtney is currently serving as Director, Global Retail Strategy. Prior to their time at Benefit Cosmetics, they worked as a Country Brand Manager at Pop Beauty from October 2009 to September 2010.

Courtney Jones attended the University of Guelph from 2001 to 2005, where they earned a Bachelor of Arts with Honors degree. No specific field of study was mentioned.