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Chad Thomas has a diverse work experience spanning multiple industries. Chad began their career as a Luthier at PRS Guitars in 2005 and held this role until 2012. In 2008, Chad Thomas started their own photography business, Chad Thomas Photography, where they specialized in fitness portraits and provided services such as photo touch-up and print services. Their clients included SDC Nutrition, PRS Guitars, and the North Carolina Society of the Cincinnati. In 2013, Chad Thomas joined Bell Techlogix, Inc. as a Lead Macintosh Technician, where they provided diagnosis and repair for Apple devices for public school systems. Finally, Chad Thomas joined Apple in 2015 and held the positions of Genius and Technical Expert.

Chad Thomas received an ACMT (Apple Certified Macintosh Technician) certification in 2013, focusing on the repair and diagnostic of Apple computers. Additionally, Chad attended Anne Arundel Community College, where they pursued an Associate's degree in Business, Management, Marketing, and Related Support Services, although the specific start and end years are unknown.