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Murat Berkin has over 30 years of experience in the IT services and support sector, currently serving as Senior Manager for Warranty Services at BDH - Bilisim Destek Hizmetleri since July 2013. Previously, Murat held various leadership positions at Fujitsu Technology Solutions, including Maintenance & Support Service Director for Turkey & the Balkan Region, where responsibilities involved managing multiple service groups with P&L accountability. Murat’s career also includes significant roles at Fujitsu-Siemens, Siemens Business Services, Siemens-Nixdorf, and SCAN Computers, encompassing service management, operations, and technical support. Academic qualifications include a degree in Electrical, Electronics, and Communications Engineering from Yildiz Technical University and a technical education from Maçka Technical High School.