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Nathalie Elliott has extensive experience in project leadership and customer service, currently serving as Project Lead at Barclay Crop Protection since March 2019, after holding roles as Customer Service Leader and Customer Service Executive from May 2017 to January 2019. Prior to this, Nathalie worked as a Business Analyst at Mylan, where data management and stakeholder collaboration were key responsibilities. Nathalie's tenure at IBM from August 1996 to April 2016 included roles such as Program Manager for Sales Measurements and Business Controls and Customer Satisfaction Manager, with a focus on reporting improvements, team management, and client satisfaction initiatives. Additional roles at IBM encompassed team leadership and quality assurance functions, showcasing a strong background in customer service and operational efficiency.