ÂÜÀòÂÒÂ×

Kaylene Martens has extensive experience in quality improvement and operations management within the aged care sector. Currently serving as the Quality Improvement Team Manager at BaptistCare NSW & ACT since November 2012, Kaylene oversees quality systems for 11 home services sites, focusing on continuous improvement and auditing. Previously, Kaylene held roles as Regional Operations Manager at BaptistCare, Manager of Clinical Governance and Quality Assurance at Goodwin Aged Care, and Regional Operations Manager at KinCare, managing client services and operational resources. Kaylene's early career included clinical leadership positions at ACT Health, specializing in mental health care. Kaylene holds a Master's Degree in Psychiatric/Mental Health Nursing and a Bachelor's Degree in Applied Science, along with advanced diplomas in management and business from Canberra Institute of Technology.