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Ana Rukavina is an experienced professional in operations, analytics, and customer success, currently serving as Operations and Analytics Manager at Bannerflow since October 2019. Ana has held various roles within Bannerflow, including Customer Success Program Manager, CRM Analyst, and Sales Operations Specialist. Prior experience includes a position as Sales Specialist at Inditex, Account Executive at Podravka, and Front Desk Office Assistant at the Croatian Tourism Museum. Ana's career began as a PR Assistant, Hostess, and Supervisor at MediaM. Ana holds a Master's degree and a Bachelor's degree in Cultural Studies/Critical Theory and Analysis from the University of Rijeka, along with additional qualifications in Italian and Tourism and Hospitality Management.