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Devi Subramaniam-Jackson is an experienced business analyst currently working at the Bank of New Zealand, focusing on transforming lending services through a new digital platform. With a strong background in business process improvement, Devi has held multiple roles including independent contractor and lead business analyst at Air New Zealand, where achievements included establishing an operational excellence model. Devi's extensive experience at NZ Post involved coordinating project governance, driving seamless project delivery, and leading business solution transformations. With a solid educational foundation, including a Graduate Diploma in Project Management, Devi demonstrates a commitment to professional development and effective project execution across various sectors.