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Felipe Lazo is an experienced professional in digital banking, currently serving as Gerente de experiencia y diseño Banca Digital at Banco de Chile since August 2014. Lazo has held multiple roles within the company, including Subgerente de Experiencia y Diseño and Jefe dpto. Diseño y Experiencia usuario canales TI. Prior to this, Lazo worked as a freelance web designer and developer from 2009 to August 2014, gaining expertise in front-end design across various organizations such as VTR Chile and Bazuca.com. Lazo's educational background includes a licentiate degree in Graphic Design from Duoc Uc and postgraduate studies in human resource management and digital transformation at Universidad Adolfo Ibáñez and MIT Professional Education, respectively.