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Jennifer Johnson has a diverse work experience spanning over two decades. Jennifer started their career in 1996 at GMAC Insurance, where they worked as a Claims Representative for ten years. Jennifer'srole involved evaluating and managing risks associated with commercial and personal auto policies, including handling complex claims and litigated matters. Jennifer maintained a large number of active files, researched complex claims, and handled claims in multiple states.

In 2007 and 2008, Jennifer worked as a Summer Associate at both Baker Donelson and Southern Natural Gas Co. These roles provided their with valuable experience in the legal field.

Jennifer returned to Baker Donelson in 2009 and held various positions throughout their tenure. Jennifer served as a Mergers and Acquisitions Attorney, Knowledge Management Manager and Attorney, Director of KM Systems, and Director of Legal Process Engineering. In these roles, Jennifer managed and developed knowledge management and client solutions, supervised personnel, allocated budgets, developed automated document assembly systems, managed technology rollouts, and implemented firm-wide management projects. Jennifer also provided consulting services to the firm's legal department clients on operational and legal process improvement projects.

Overall, Jennifer Johnson's work experience showcases their expertise in legal process engineering, knowledge management, technology solutions, project management, and risk evaluation within the insurance industry.

Jennifer Johnson attended Hamilton College from 1990 to 1994, but did not obtain a degree. Jennifer later pursued a JD degree from Samford University, studying from 2006 to 2009.