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Rana Ahmad is a seasoned customer service representative with a strong background in managing high volumes of communication across various platforms. Currently employed at Back Office FZ LLC since September 2022, Rana specializes in providing expert responses to inquiries while adhering to company guidelines related to the C3 Edenred UAE Best WPS Payroll Solution. Previously, Rana worked at du from November 2021 to August 2022, where responsibilities included addressing customer inquiries and promoting company products. Rana's experience began as an Airline Customer Service Agent at Pakistan International Airlines from December 2018 to February 2020, performing comprehensive airport services. Rana holds an Associate's degree in Technical and Scientific Communication from the Malaysian Institute of Technology, completed in August 2017.