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Roger Oliveira is a Technical Support Engineer with extensive experience in IT support and infrastructure management. Currently employed at e-Core since December 2022, Roger specializes in assisting customers with Atlassian Access, SAML/SSO, and SCIM Provisioning integration. Prior to this role, Roger worked at SAP for nearly a decade, optimizing systems for clients and managing support queues. Additional experience includes roles at GetNet - Brasil focusing on project architecture, and research at Universidade Feevale, where Roger developed technological environments. Educational qualifications include a Bachelor's degree in Information Systems from Universidade Feevale and various extensions in Linux Network Administration and Java Development.