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Dallas Acker

Dallas Acker is an IT Manager at Bachman's Roofing, Building & Remodeling, Inc. since October 2018, with previous experience as a Desktop Support Engineer at XL Catlin from October 2017 to October 2018 and as a Desktop Support Technician at Atos from January 2012 to October 2017. Dallas has a strong background in ticketing system management, Active Directory user administration, mobile device configuration, and troubleshooting a variety of software and connectivity issues. Recognized for exceptional customer service, Dallas consistently ranked among the top performers in ticket resolution and received the highest customer satisfaction ratings at XL Catlin. Educational qualifications include a Bachelor's degree in Finance from the Fox School of Business at Temple University and an Associate’s Degree in Computer Technology/Computer Systems Technology from York Technical Institute.

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