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Shah Alam has a range of work experience in product design and UX/UI design. They most recently worked at Ayraa AI as a Product Designer starting in September 2021. Prior to that, they worked at ConvrtX as a Product Designer from April 2021 to September 2021. From November 2018 to December 2020, Shah was a UX/UI Designer at Axilweb. In September 2018, they briefly worked as a UX/UI Designer at AAROZA INFOTECH LTD. Shah also has experience as a freelance designer, with projects on platforms like Dribbble and Behance from June 2017 to August 2018.

Shah Alam started their education in 2010 at Sylhet Model School & College, where they completed their Secondary School Certificate in 2011. Shah then attended Madan Mohan College, Sylhet from 2011 to 2012, where they obtained their Higher Secondary Certificate. Later, from 2014 to 2018, Shah Alam attended the Royal University of Dhaka (RUD), where they completed their Bachelor of Business Administration (BBA) with a focus on Human Resource Management.