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Ketelyn Santos Silva has a diverse work experience. Ketelyn currently works at Axur as a Customer Success - Dedicated Analyst, where they started in November 2022. Previously, they were an Operations Analyst Jr at the same company from April 2022 to November 2022. Prior to Axur, Ketelyn worked at Grupo RBS as an Assistente Comercial III (Key Account) from September 2021 to April 2022 and as an Assistente OPEC I from April 2021 to September 2021. At Grupo RBS, they supported the Commercial team by opening operational tickets, handling client invoicing and pricing negotiations, and expanding the client portfolio for the printing business. Ketelyn also has experience with Dell Technologies, where they were a Field Marketing Intern from February 2020 to March 2021 and a Premier Intern from August 2019 to February 2020. During their time at Dell, they collected performance data, analyzed it with the sales team, and prepared presentations to showcase results and support sales strategies. Before Dell, Ketelyn worked as an English Professor at CCAA from March 2018 to February 2020.

Ketelyn Santos Silva pursued a Master of Business Administration (MBA) degree in Gestão Estratégica de Negócios from UniRitter between the years 2022 and 2023. Prior to that, they completed a Licenciatura degree in Letras - Língua Inglesa e Literaturas de Língua Inglesa at UniRitter. Further details regarding the start and end year of this program are unavailable.