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Preeti Singh has a diverse work experience spanning several industries. Preeti currently holds the position of Head Customer Experience at Axis Finance Limited since November 2019. Prior to this, they worked at HDFC Life from 2012 to 2019, holding various roles including Vice President of Customer Relations and Vice President of e-commerce and digital operations. Preeti also served as an Associate Vice President at HDFC Life, focusing on business and service excellence. Before joining HDFC Life, Preeti worked as the Deputy General Manager of Service and Process Quality at IFB Industries Ltd in 2012. From 2005 to 2011, they held the position of Chief Organizational Excellence Manager at ICICI Bank. Preeti'searly career includes a long tenure in the Indian Army as a Production Manager, responsible for quality control, training, and management of personnel. Additionally, they had a role as a Product Executive at Datapro Infotech Ltd, where they were involved in courseware development and product launch strategies.

Preeti Singh attended G BDT College of Engineering, Mysore University, where they obtained a Bachelor of Technology (B.Tech.) degree in Electrical, Electronics, and Communications Engineering. Preeti also attended St Paul's School, but no specific degree or field of study is mentioned.