ÂÜÀòÂÒÂ×

Kristen Kwok is an experienced professional with a strong focus on transformation and IT strategy in the insurance sector. Currently serving as the Transformation and IT Strategy Lead at AXA since August 2022, Kristen specializes in insurance workflow reengineering and cloud projects. Prior roles include Senior Business Analyst at AIA Hong Kong and Macau, contributing to digital learning innovations, and as Senior Training Associate/Project Manager, leading learning transformation initiatives. Kristen's experience also encompasses positions at China Life Insurance, where digital training support was provided, and the Hospital Authority, coordinating learning transformation projects. Earlier career highlights include consultancy for HRMS migrations at FlexSystem Limited and recruitment consultancy at Adecco Hong Kong. Kristen holds a Master of Arts in Global Business Management from City University of Hong Kong and has pursued further education in training, development, and bilingual studies.