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Sankaran Kumar has worked in the IT industry for over 10 years. sankaran began their career in 2010 as a Junior Programmer at Coremind techno services. In 2012, they moved to Polaris Consulting & Services Ltd as an Associate Consultant. From 2014 to 2021, they worked at Cognizant as a Technical Lead and Associate. Currently, they are employed as a Software Engineer at Avtech Solutions, Inc.

Sankaran Kumar completed a Bachelor's degree in Computer Science at Anna University from 2005 to 2008. sankaran has also obtained several certifications, including a Genesys Cloud Certified Professional - Reporting and Analytics from Genesys in June 2022, a Genesys Cloud CX Certified Professional - Consolidated from Genesys in May 2022, a Genesys Cloud Certified Professional - Implementation from Genesys in May 2022, a Genesys Cloud Certified Professional - Contact Center Admin from Genesys in October 2021, an Amazon Web Services Solutions Architect Associate from Amazon Web Services (AWS) in June 2020, a Genesys Cloud Certified Professional from Genesys in May 2022, and a Genesys Cloud Certified Associate from Genesys in June 2021.