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Anna Scarlett has extensive experience in leadership and communication roles, primarily at Avista since September 2008, where current positions include Director of Strategy and Transformation, Director of Energy Efficiency, Director of Shared Services, and District Manager. Responsibilities encompass overseeing electric operations, managing a customer service contact center, and enhancing company reputation through effective communication. Prior experience includes roles at Regence as Media Relations Manager, Sterling Savings Bank as Team Leader, Washington State University as Editorial Adviser, and editor at Newport and Gem State Miner Newspapers. Academic qualifications include an MBA from the University of Idaho and a BA in Journalism from Whitworth University, complemented by an AAS in Graphic Design from Spokane Falls Community College.