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Félix Rodríguez Heras is an experienced data analyst with a strong background in customer service and administration. Currently employed at Avatel Telecom as an Analista de datos since July 2021, Félix specializes in comprehensive analysis of corporate databases, using tools like Tableau to create precise dashboards that support strategic decision-making. Prior experience includes roles as Customer Service Manager at ALERTASAT REPAIR CENTER SL, overseeing customer service operations and process development, and as Administrativo at BQ, responsible for billing administration and B2C client interactions. Additionally, Félix held the position of Coordinador at BQ RIVAS, managing multiple departments and personnel. Early career experience includes serving as Jefe de oficina at Pepecar, where responsibilities encompassed team administration, billing management, and logistics.