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Matthew Jones has over 15 years of experience in various roles within the technology and telecommunications sectors. Currently serving as Senior Product Owner at Autosoft DMS since December 2015, Matthew has also held positions including Product Owner, Quality Assurance Analyst, and Business Analyst - Quality Assurance. Prior experience includes roles such as Client Implementation Specialist at Time Warner Cable, Sales and Service Representative at Verizon, and Quality Assurance Analyst at Alltel Wireless. Matthew began a career in customer service as a Team Lead at Datavantage and a Customer Service Supervisor at MCI Corporation. Educational credentials include studies at Youngstown State University and Strayer University, with attendance spanning from 1991 to 2017.