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Heather Guyton has an extensive background in customer service, beginning with a tenure at American Family Insurance from July 2002 to January 2006, where the role focused on customer service. Since March 2006, Heather has been with Automation Service, progressing through various positions including Customer Service Representative, Customer Service Manager, and currently holds the title of Senior Customer Service Representative. This progression demonstrates a strong commitment to enhancing customer relations and service excellence.