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Khanh Pham is a Retailer Customer Success Manager at NielsenIQ since August 2021, overseeing the end-to-end service for 10 corporate retailers and enhancing data coverage of the retail audit panel. Prior experience includes a role as a Performance Executive at Mindshare, where success metrics were achieved for digital media campaigns and team productivity was significantly improved through automation. Khanh also served as an SEO Intern at Exotic Voyages, successfully converting a substantial portion of organic customer requests into sales, and co-hosted networking events for Startup Grind, attracting notable attendees from the business community. Educational qualifications include an MSc in E-Business from Newcastle University, a BA (Hons) in International Business Management from Northumbria University, and a BTEC HND in Business from National Economics University in Vietnam.