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Kristin Melancon Durantini is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager for Strategic Accounts at Aurora Solar since September 2022. Previously, Kristin held various roles at Procore Technologies from August 2018 to December 2021, including Team Lead for Customer Success in Specialty Contractors. Prior experience includes managing over 200 strategic accounts at Gartner as an Account Manager, and roles in customer relations and onboarding at Blue Bottle Coffee and Mindbody, respectively. Kristin earned a degree in International Studies with a focus on Communication & Media from Texas A&M University, complemented by studies at Universitat Autònoma de Barcelona.