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Monaem Jouini is an experienced IT professional currently serving as an IT Support System Administrator at Attends Healthcare Products Inc. since July 2018, with responsibilities including end user support, network and infrastructure improvements, and server management. Previous roles include IT Support Technician and IT Support Helpdesk at DRÄXLMAIER Group, providing technical assistance and troubleshooting support. Early experience includes a technician traineeship at the Centre d'Etude et de Recherche des Télécommunications and an internship at Tunisie Télécom, where hands-on knowledge of telecommunications systems was acquired. Educational qualifications include a degree in Applied Cloud Computing and Big Data from Blekinge Institute of Technology and a Senior Technician in Telecommunications from Institut Supérieur des Etudes Technologiques en Communications de Tunis.