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Michelle Chan has a diverse work experience in various roles and companies. Michelle started their career in 1999 as a Mortgage Administrative Assistant at Citi, where they worked until 2000. In 2000, they joined Asia Global Crossing as a Marketing Specialist for MNCs, remaining with the company until 2002. From 2002 to 2007, Michelle worked as a Senior Pricing Analyst at Asia Netcom, where they provided strategic pricing support and analysis. Michelle then moved to Pacnet as a Senior Manager of Sales Operations, supporting the operation of a sales organization and driving analysis on sales performance and productivity. From 2015 to 2021, they worked at Telstra as an Incentives & Recognition Manager for Telstra Enterprise's international division, leading a team and managing sales incentive functions. Currently, Michelle is working as a RevOps Analyst for the APAC region at Atlas, starting in 2022.

Michelle Chan received their Bachelor of Science in Information Systems from UNSW, where they studied from 1995 to 1998. Additionally, they obtained a Postgraduate Diploma in Marketing from Edinburgh Napier University. No specific start or end dates were provided for this diploma.