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Diana Mougharbel is a Client Relations Lead and Consumer Duty Champion at ALT21. Previously, Diana held roles such as Payment Operations Team Lead and Growth Specialist at Bulb, Operations Supervisor at Waitrose & Partners, Administrative Assistant at NHS, and Policy Advisor (Intern) at the Department for Business, Energy and Industrial Strategy (BEIS). Diana has also worked as an Arabic Teaching Assistant at London Complementary Lingual School Ltd, a Sales Specialist at SpaceNK, a Disney Channel Presenter at The Walt Disney Company, and a Community Volunteer at Wimbledon Guild. Diana holds a Bachelor of Science degree in Politics and History from Brunel University London.