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Ryan Seams currently serves as the Head of Customer Success at AssemblyAI, leading teams focused on delivering exceptional experiences in Speech AI for developers. Previously, Ryan worked at Mixpanel for nearly a decade, holding positions including Senior Director of Customer Success, Solutions Engineering, and Professional Services, where leadership extended to a global team of over 40 professionals aimed at enhancing the customer journey through technical support and consultation. Early career experience includes a role as a Business Technology Analyst at Deloitte Consulting, concentrating on system architecture and technology solutions. Ryan holds both a Master of Science in Engineering Management and a Bachelor of Science in Electrical and Electronics Engineering from the University of Southern California.