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Nicole Pierce is an accomplished Customer Success Manager with extensive experience in building and nurturing relationships with enterprise clients across various industries. Currently at AskNicely since March 2024, Nicole previously served as Senior Manager of Customer Success at RealWear, Inc., where skills in managing global Tier 1 Enterprise client relationships and facilitating partnership programs were demonstrated. Additional roles include Customer Success Manager positions at Cascade Strategy and Membean, as well as business management experience with Pierce Pop Art and Launchd Media. With a Bachelor’s degree in Psychology and a Minor in Biology from Shepherd University, Nicole’s background reflects a strong combination of customer advocacy, strategic planning, and effective communication necessary for driving business growth and customer loyalty.